The City of Columbus offers its residents the ability to request city services online.  Providing contact information is optional.

Some large items cannot be thrown away because they are too big to fit in your trash container.  Bulk items include, but are not limited to:

       •  Furniture
       •  Lamps
       •  Carpet
       •  Mattresses

To view the status of your existing Service Request please click the link below. Note: you will need a valid Service Request number.

Check the Status of a Request...

We recognize that our visitors may have various operating systems and Internet browsers. Although we want every visitor to have the best possible experience on our website, we understand it is impossible to provide web pages that work identically, efficiently, and effectively with all browsers and settings.
Portions of the 311 site have been designed to work the best with:
• Internet Explorer 7 (IE7). To learn more about or download IE7, please visit Microsoft's web site. http://www.microsoft.com/windows/internet-explorer/default.aspx 
• Mozilla Firefox version 2.0. Please visit http://www.mozilla.com/en-US/firefox/ to download.
For older browsers, content may appear to have disappeared. This happens when your browser window size is too small. If that is the case, either scroll down or simply maximize your browser window. If you still have trouble viewing any part of our web site, or if your browser and computer combination cause pages to be rendered unreadable, please let us know so we can address the problem. Contact Us.